In addition, always ask your VPN whether they believe this is necessary before continuing. This should not be necessary in most cases, and you will need to contact your VPN to find out exactly what DNS address to use. Restart your iPhone or iPad to complete this procedure. Now, tap on Renew Lease at the bottom of the settings pane to reset your device’s IP address.On the menu that opens on the right-hand side, tap the (i) button to view the settings for the local network.Launch the Settings app on your iOS device and click on Wi-Fi in the left pane.On your iPhone or iPad, go to Settings > General > Reset > Reset Network Settings However, it is only necessary if you are trying to connect to your VPN via WiFi. This method has been known to fix connectivity issues for some users. If the account is no longer active, you may need to renew your subscription or contact the VPN’s customer support to find out why. If the password is fine, check that your VPN account is still active. If you can’t log in, it is possible that you are using the wrong password in the VPN app and need to reset it. Try to log in to your VPN through the provider’s website. If you have only attempted connecting to one VPN server, try a few more to check that it is not just a single server that is causing the problem. Try various VPN servers in various regions.If this doesn’t fix the problems you are having, it is worth uninstalling the application entirely and re-downloading it from the App Store. Apps downloaded from the App Store should update automatically, but you can force the process manually by going into the App Store’s Account section in iOS 13+ or to the dedicated tab in older versions. Getting the latest version of the app will ensure that you aren’t having problems due to outdated software. Update, delete, and re-download your iOS VPN app from the App Store.For iPhone 8 and later, hold down the power button and then quickly press the volume up button and then the volume down button. You need to check to see whether the VPN is working after completing each troubleshooting tip.ĭepending on your generation of iPhone, you will need to force restart by either holding down the power button and the home button at the same time, or the power button and the volume down button at the same time. If your VPN isn’t connecting, we recommend that you start troubleshooting using the steps below. This includes issues with your account status, network settings, or app configurations. There are several common reasons why your VPN may not be connecting. VPN is not connecting on iPhone? Try this. Check out our guide for details on how to install an iPhone VPN manually using OpenVPN Connect. If you are using an older iPhone with an iOS version that is considered out of date, one option may be to connect using the third party OpenVPN Connect software. If you are using an iPhone 7 or older, it may be necessary to check with your VPN provider whether their VPN client works on deprecated iOS versions (iOS 12.4.1 or earlier). Will this guide help me?Īdmittedly, if you are using an obsolete Apple device that no longer receives iOS updates, your VPN application may simply not be compatible.
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